FAQ  
 
 
 
 
 


FAQ or Frequently Asked Questions are a set of questions generally asked by the organizations who want to avail the offers posted on the website, where the organizations can involve in e-trade, on-line auctions and all kinds of business deals. By glancing through the questions, one can get a clear picture of the website and the services we offer.

We have tried to answer a number of useful and valid questions which might bother our users, so that they can enjoy the most efficient usage of our website.

 FREQUENTLY ASKED QUESTIONS 

  1. What is asiafurniture.biz?

  2. What is an online market place?

  3. Why is an online procurement community needed in furniture and machinery   industry?

  4. How is asiafurniture.biz different from other companies that offer an online marketplace?

  5. Will asiafurniture.biz recognize my company's negotiated contracts with suppliers?

  6. What type of organizations are asiafurniture.biz members?

  7. Who in my organization should use asiafurniture.biz?

  8. What type of products can I buy or sell on asiafurniture.biz?

  9. What type of services can I avail on asiafurniture.biz?

  10. What types of transactions does asiafurniture.biz support?

  11. What do I need to do to get the asiafurniture.biz solution deployed in my organization?

  12. Does asiafurniture.biz support global business transactions? How are issues like  currency exchange and customs managed?

  13. Does asiafurniture.biz support confidential transactions?

 A) What is asiafurniture.biz?

Asiafurniture.biz is the vehicle for furniture and related machinery companies and their suppliers to develop a powerful global online procurement community. Our mission is to be the best operating vehicle for this community, improving the business performance of our member organizations by delivering e-transaction, fulfilment and knowledge-based services that help to reduce the total cost of ownership for purchased goods and services.

We link buyers and sellers of furniture and related machinery and services to deliver greater choice, easier transactions and better information. We provide integrated procurement solutions that enable buyers and sellers to transact via online catalogues and auctions. Over time we will also provide a comprehensive range of fulfilment services (e.g. quality assurance, finance & insurance, and logistics & supply chain), tools, resources and community services that enable members to more effectively manage their purchasing and sales activities.

B) What is an online marketplace?

An online marketplace, often referred to as a procurement portal, connects buyers and suppliers on the internet. The backbone of an online marketplace is its transaction platform, an advanced software application that lets users search an online e-catalogue, participate in an online auction, complete transactions, and automate manual tasks. This application often links to existing systems (such as an ERP system) in your enterprise, to further automate activities between you and your buyers or suppliers.

C) Why is an online procurement community needed in the furniture and machinery industry?

Costs for purchased goods & services represent a significant percentage of total operating expenses for all furniture, machinery and woodworking industries. That percentage is higher when costs related to the process of procurement are considered. These are costs associated with identifying the right supplier and processing paperwork; transporting goods and services: and holding goods in inventory over time. Moving procurement to the Internet can significantly reduce TCO for key inputs by automating manual tasks, enlarging the universe of trading partners (thereby increasing opportunity), and enabling greater opportunity for aggregate purchasing and collaboration. For example, buyers benefit from expanded access to a greater number of suppliers, and from increased speed and effectiveness during the sourcing and purchasing process. Suppliers can reduce printing and distribution cost by publishing their catalogues electronically, in a central repository on the online marketplace. Both buyers and suppliers benefit from reduced administrative costs because online marketplaces automate many of the steps in the procurement process, but more importantly gain a greater amount of time to focus on more value-added activities in their relationship. In addition, there are significant benefits in bringing together distinctive knowledge and skill in a wide range of purchasing areas.

D) How is asiafurniture.biz different from other websites that offer an online  marketplace?

a) Asiafurniture.biz offers a strong business platform

b) We are dedicated to the furniture, machinery and woodworking industry

c) We are focused on procurement of services for buyers and suppliers

d) We deliver a comprehensive suite of services

e) We offer a network of global buyers and suppliers

f) We offer a market-leading, open technology platform


a) Asiafurniture.biz offers a strong business platform

Asiafurniture.biz believes that buyers and suppliers in the furniture, machinery and woodworking industry benefit most when their trading relationships are collaborative and dynamic. To that end, asiafurniture.biz enables members to do much more than conduct catalogue based transaction. Members can participate in auctions and aggregate buying, share ideas and exchange best practices, and access relevant tools and information.

b) We are dedicated to the furniture, machinery and woodworking industry

Asiafurniture.biz was founded with the single purpose of eliminating inefficiency across the entire purchasing chain of the furniture, machinery and woodworking industry. We are here to assemble world class manufacturers and suppliers and accumulate the vast Asian industry-specific knowledge to achieve this purpose.

c) We are focused on procurement of services for buyers and suppliers

Asiafurniture.biz understands that there are many pressure points in managing procurement in the furniture, machinery and woodworking industry, an incredibly complex and price-squeezed industry, and one in which procurement is a major proportion of revenues (approximately 65%). We believe that there are many more commercial opportunities to take unnecessary costs out of the equation, particularly through leveraging customers on the internet, and aim to equip our members with a powerful set of transaction, fulfilment and knowledge services and tools that enable them to do so.

d) We deliver a comprehensive suite of services

No other procurement solution matches asiafurniture.biz 's current offer, or presents a vision that is quite as compelling.

Members are able to use asiafurniture.biz to publish and search online product catalogues, compare supplier prices, issue purchase orders online and conduct forward and reverse actions. Members who integrate our solution with their ERP systems can also use asiafurniture.biz to manage purchase orders, tract status of orders, and manage invoicing. This is, however, only a base offering. We are building a comprehensive suite of fulfilment services and knowledge applications relevant to your business to help you manage operating capital expenditures. We also offer industry news and market insight to keep you updated on the furniture, machinery and woodworking industry with our News and Events section.

e) We offer a network of global buyers and suppliers

The asiafurniture.biz community will include the Asia's largest furniture, machinery and woodworking industries and their suppliers. These organizations represent diverse geographical regions and sectors of the furniture, machinery and woodworking industry. The website provides an ideal environment for suppliers to market their products and services, and for buyers to obtain the best prices from qualified suppliers.

In addition to the network of members in the asiafurniture.biz community, we are also leading the way to ensure inter-operability across all other market sites. The result is a winning solution for all trading partners: the widest selection of buyers and the largest market for goods and services.

f) We offer a market-leading, open technology platform

We know that a solid platform for technology is the key to completing transactions successfully. Our technology platform also delivers unparalleled flexibility. Not only is it possible to access and trade across the timberhunt.com community with a standard browser, but it is also simple to create a deeper integration into your ERP systems. The open standards of the platform mean that asiafurniture.biz can talk to any enterprise-wide buying system. This enables companies of all sizes to participate, no matter what their level of e-commerce readiness may be.

5. Will asiafurniture.biz recognize my company's negotiated contracts with suppliers?

Yes. In fact, contract driven purchases are facilitated by asiafurniture.biz. Since factors such as price and payment terms have already been determined, the entire process is automated, and this can support your contracts already negotiated.

6. What types of organizations are asiafurniture.biz members?

Asiafurniture.biz members range in size from small companies to large multi-national conglomerates. The asiafurniture.biz community includes primary and secondary furniture and machinery producers and their suppliers, including direct materials, logistics services, MRO services, utilities, and capital equipment.

7. Who in my organization should use asiafurniture.biz?

For the organizations which purchase the products, asiafurniture.biz provides solutions and content that meet the needs of people ranging from senior executives and mid-level managers in the purchasing or procurement departments, to line staff who need to get parts on time to ensure continued delivery of furniture and related machinery. In case of organizations selling the products, typical users are senior executives, mid-level managers and line staff in the business development, direct sales, channel sales and marketing/e-catalogue management departments.

8. What types of products can I buy or sell on asiafurniture.biz?

Asiafurniture.biz aims to meet all the procurement needs of furniture and machinery manufacturers. Suppliers can offer raw materials, capital equipment, MRO services, insurance and financial products and logistic services.

9. What type of services can I avail in asiafurniture.biz?

Our services include helping in finance & banking by providing built-in online payment function ability for buyers using purchasing cards to deal with and buy products from suppliers. We provide inspection agencies to our registered members.

10. What types of transactions does asiafurniture.biz support?

a) Direct buy from online catalogues.

b) Forward and Reverse Auction services.

c) Aggregate Buying Services

 a) Direct buy from online catalogues.

Suppliers increase their exposure to buyers by publishing their catalogues electronically with asiafurniture.biz. It's easy to upload your catalogue initially, as well as update the content over time.

b) Forward and Reverse Auction services

Sellers often use forward auctions to sell slow-moving, excess or obsolete inventory items or distressed/returned merchandise. In this model, there is a single seller and many potential buyers. Buyers use the reverse auction model when products/services are not available in a catalogue or covered in a contract, or when contracts need to be negotiated. Here, there is a single buyer and many potential suppliers.

c) Aggregate Buying Services

Asiafurniture.biz offers a demand aggregation service to buyers interested in specific product categories. We use the combined purchasing power of our customers to negotiate volume discounts with key vendors in broad product markets. In our model, timberhunt.com will either negotiate a 'sliding' scale volume discount structure with several vendors; or, we will use a reverse auction format and ask vendors to bid on the combined volume purchase.

11. What do I need to do to get the asiafurniture.biz solution deployed in my organization?

To complete transactions or take advantage of the services offered by asiafurniture.biz, you need to join the asiafurniture.biz network of buyers and sellers. This involves a quick registration process and close support from the asiafurniture.biz Customer Service team to learn more about how it works & the benefits of buyers & suppliers see the "Listings" options.

12. Does asiafurniture.biz support global business transactions? How are issues such as currency exchange and customs managed?

Asiafurniture.biz solutions leverage the internet's ability to eliminate traditional barriers to global trade. In fact, asiafurniture.biz solutions provide enough flexibility so members may conduct transactions with companies half-way around Asia, or just a few miles away from them. Currently, asiafurniture.biz relies on its staff of service specialists to support issues such, as currency exchange and customs. If you would like to find out more, please e-mail us at info@asiafurniture.biz.

13. Does asiafurniture.biz support confidential transactions?

Yes. Asiafurniture.biz offers a neutral platform for its online community. All asiafurniture.biz transactions are confidential between the buyer and the seller, so that only the two parties can see the prices, terms and other restricted information.